Board Thread:News and Announcements/@comment-24746167-20150721165811/@comment-5381241-20150723211559

People need to learn to start using a very important tool. It is called "common sense (ironically enough, as it isn't so common anymore)", and it applies to both sides.

Use common sense and refrain from saying something that may potentially start an argument. Pretend everyone in the chat is an overly-sensitive individual (doesn't matter whether this is true or not, and I don't mean "overly-sensitive" in a derogatory way), then act from there. If something you are about to say may offend or otherwise hurt someone, don't say it. Simple as that. Better safe than sorry.

This applies to the other side, as well. If somebody says something that you don't agree with or that might offend you, use common sense and realize that they are probably only saying that to get a reaction out of you, regardless of whether or not it is true. Pay no attention to it and move on. Responding to them only fuels them and creates more problems for you and the others around you.

Rainbowsmash said it well earlier, as well. The Chat Moderators need to begin taking their rights more seriously. You can't expect others to take you seriously if you can't take yourself seriously. I am not necessarily talking about insta-kicking, because there are some cases in which a kick will only escalate the situation. Resort to verbal warnings first, and if the user at fault persists, kick accordingly. Do not verbally abuse someone. Don't tell them, "Cut your s*** out you a**hole!" This not only demonstrates unprofessionalism, but will also increase tensions between the user and moderator. Alert the user of what exactly they are doing wrong and demand that they stop. Be insistent in your demands. Kick if the user doesn't obey.

Another problem that could occur is an over-saturation of Chat Moderators and Admins. This isn't so much of an issue now, but it could be in the future and I advise against it. Having too many Stars (Stars: The icon given to a user in a position of authority, required to keep watch over the chat. Applies to Chat Moderators, Admins, etc) in chat only lessens the importance of the Star, and therefore results in fewer people taking the Star seriously. Keep the number of chat moderators at a minimum.